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ShiftScale CRM

One login instead of eight. One bill instead of five. One inbox for every lead.

20-min call · no proposal deck · we reply same business day

Starting from $197 /mo
What this is

The full picture.

Most small businesses run their operations across eight different tools that don't talk to each other: a phone system that doesn't track calls, a texting app that lives on someone's cell, a Mailchimp account nobody logs into, a Calendly link buried in an email footer, a Google Sheet of leads. ShiftScale CRM is the consolidation layer — one platform where every touchpoint lands, every follow-up fires automatically, and every conversation becomes reportable data. We handle setup, workflow build, integration, and training. You handle the customers.

What you get

Concrete outcomes, not fluff.

Every call, text, and lead in one shared inbox — your whole team sees the same view
Automated follow-up sequences that fire the moment a lead comes in
24/7 online booking with automated reminders + rescheduling
Review requests fire the second a job closes
Missed-call text-back — never lose a lead to voicemail again
Reporting that ties revenue back to source (which ad brought them in, which SMS closed them)
Ready to talk?
Let's scope your shiftscale crm in 20 minutes.
Book a discovery call
How it works

Our process, in the open.

01
Setup + import

We build your sub-account, import your contacts, wire up your phone number(s) for tracking, and get texting registered under your business (A2P/10DLC compliance).

02
Workflow build

We map your actual sales process — every trigger, every response, every follow-up — and build the automation to run it. No generic templates.

03
Team training

Live training with your team. Everyone gets a login, everyone knows how to use the pieces that matter to them. We record the sessions for onboarding.

04
Ongoing optimization

Monthly review of what's firing, what's converting, and what needs to change. This isn't "set it and forget it" — it's "set it and refine it."

Common questions

Straight answers.

What if I already use a CRM?
We work with what you have where possible. If ShiftScale CRM is a better fit, we migrate you — contacts, pipelines, history — and archive the old one.
Is this a monthly subscription or a project?
Both. Setup is a one-time build cost (starts at ~$2,500), then ongoing subscription starting at $197/month depending on tier.
Can I text customers from this?
Yes. Two-way SMS with proper compliance (opt-out handling, business registration). Not a shady mass-blaster.
Do I own my data if I leave?
Yes. Full contact export any time. No hostage-taking.

Ready to scope your ShiftScale CRM?

20-minute call. We'll ask what you need, tell you what it costs, and give you an honest read on whether we're the right team.

20 min · no proposal deck · answers same business day